Assistance related to our shipping policies
Feel free to contact us if you need more details at 1-800-800-1819.
FREE Standard Ground Shipping to U.S. & Canada On Orders Over $69.99 and $5 Flat Rate on Everything Else!
Promo Terms & Conditions:
Order over $69.99 in eligible items and shipping is FREE!
Here's what you need to do:
- Proceed to checkout with at least $69.99 of eligible items in your Shopping Cart. - Most products are eligible for this shipping promotion. Eligible items are clearly identified as "Eligible for Free Shipping"
- Ship your items to a single address.
- Select Standard Ground Shipping as your shipping method
- Place your order and enjoy FREE Shipping!
If your cart contains a mix of eligible and non-eligible items, the cart will calculate total shipping expenses based on the total weight of your order and then deduct the amount corresponding to the eligible item(s) under “shipping discount” in your cart.
This promotion is valid on standard ground shipping only. It is not valid on express shipping.
Avantgardendecor.com ships to the US, Canada and Puerto Rico. Standard ground shipping is not available for shipments to Alaska, Hawaii, Puerto Rico and the Canadian Provinces of Yukon, Northwest Territories and Nunavut.
All orders for Alaska, Puerto Rico & Hawaii require Air Delivery. Please select the air delivery option during checkout.
AvantGardenDecor.com does not accept orders for items on backorder. However, you can sign-up for product availability notifications and we will send you an e-mail when the item you are interested in becomes available.
AvantGardenDecor.com does not ship to post office boxes or APO addresses.
Orders received before 2:00 PM EST during regular business days ship the same day.
AvantGardenDecor.com does not ship during weekends or holidays. If you place your order before 2:00 PM EST, Monday - Friday, it will ship that same day. If you place your order after 2:00 PM EST, or on a Saturday, Sunday or holiday, your order will ship the next business day. AvantGardenDecor.com offers the following shipping methods:
- Standard Ground
- Next Day Air Express
- 2nd Day Air Express
Estimated order delivery dates for each method are provided in the Shopping Cart. We do our best to estimate the date in which you will receive your order but by no means guaranteed shipment. Your order may arrive at a earlier or later date based on different factors such as (but not limited to): product availability in our warehouse, extreme weather conditions and factors outside our control.
Orders sent via "Next Day Air Express" and "2nd Day Air Express" are delivered to you on the next business day or 2nd business day from the day they are shipped.
You will receive an email confirmation with tracking information as soon as your order leaves our warehouse.
Shipping and handling charges are calculated real-time at the moment of checkout and are based on:
* The delivery method you choose
* The combined weight of items in your order
* Your location
* Any current shipping promotions
Hazardous Materials & State Restrictions
Items that are deemed Hazardous Materials may not be shipped via Air - they can only ship via Standard Ground. Therefore, Hazardous Materials will not be shipped to Alaska, Hawaii, Puerto Rico, and the Canadian provinces of Yukon, Northwest Territories and Nunavut.
If your order is going to Alaska, Hawaii or Puerto Rico and contains a Hazardous Material, that item will be removed automatically from your cart at time of checkout. If your order is going to any other state and contains a Hazardous Material, express Next-Day or 2-Day shipping will not be available as shipping methods - only the Standard Ground method will be available.
EPA-regulated items such as repellents or insecticides may be restricted for sale in some states/provinces. You will be notified in the Shopping Cart if an item cannot be shipped to you due to state/province regulations.