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 havahart return policy

Return Policy

We stand behind the quality of our products!
It's part of our worry-free shopping policy.




30-Day Return Policy


We value our relationship with you and offer a return policy for most products that you purchase directly from website.


If for any reason you are dissatisfied with your merchandise, you may return it within 30 days of receipt for a replacement or refund of your full merchandise cost. It's part of our worry-free shopping policy!


Returned products should be in their original condition and packaging and be shipped pre-paid to Midwest Air Technologies Inc.,'s parent company. Specific items may have additional warranty limitations.


Return shipping charges will be deducted from your credit unless your return is due to any of the following reasons:

  • We sent the incorrect item(s)
  • Item(s) arrived damaged
  • Item(s) did not work because of a manufacturing defect


Return Procedure


Contact our Consumer Care department via email or phone at 1-800-323-5800 to request a Return Goods Authorization (RGA) prior to making a return. You will be given an RGA number, which must accompany the item(s) being returned. All product being returned to our warehouse must be authorized.  Write the RGA number on the packing list and include the packing list in the package to be  returned. We reserve the right to refuse any return that has not been authorized.


Please do not attempt to make a return without getting a Return Goods Authorization (RGA) first!



Packaging Your Return
  1. Write the RGA number on your packing list, include this packing slip with your return, and wrap the package securely.
  2. Place the provided return label onto the package.
  3. For your protection, we recommend that you use UPS or Insured Parcel.


Thank you for choosing!